Welcome to Prescott, a Saudi online store, these are the terms and conditions that govern your access to us and use of the site, its sub-domains, sites, services and tools. By accepting these Terms and Conditions and by using the Website, you acknowledge that you agree to be bound by these Terms and Conditions and that you will not breach them as a User.
We may accept or reject your order in some cases, such as the unavailability of the product you ordered and its out of stock, while emphasizing that we are keen to update our website data continuously to avoid any misunderstanding. We can refuse to do business with a customer for a specific reason, such as that we received bad treatment from them when paying or that we find out that they have tampered with us and caused us certain losses.
Delivery of orders
The quality and quality of the delivery service is one of the matters that we pay great attention to and are working to improve continuously, so we are keen to choose the best delivery agents, to provide you with an enjoyable and guaranteed shopping experience
Prescott, in cooperation with delivery partners, cannot in any way guarantee an accurate delivery schedule for your order, but we encourage you to inform us of your preferred times to try to avoid any inconvenience to all parties involved.
The customer has every right to review his order upon receipt and verify it before paying.
The customer is obligated to take responsibility for verifying the health, safety and presence of all products while receiving his order, and in case of any problem, he must inform us within less than 24 hours by calling +9965534029660
We send orders in tight packaging, and for this the customer is obligated not to accept the receipt of any package or parcel that was previously opened, and in the case of the opposite, please contact us immediately customer service before receiving his order.
Delivery fees are included in the total amount of the order, which is the amount written on the invoice affixed above the parcel. In the event that the delivery agent requests any additional amount over the amount written in the order invoice, please contact us immediately to report it.
In the event of any problem or misconduct by the delivery agent, you must immediately contact the customer service at the following number: +9965534029660 and we will be happy to solve any problem you have and satisfy you.
Payment and delivery options
Prescott is neither an auction platform nor a bank, nor does it offer auctions or banking services, the site is an online platform that allows the purchase of the products we offer.
We can change the prices of products, whether by decreasing or raising them, according to the market price and also the demand for them and the discount offers that we offer on a limited basis and on different occasions.
You do not have the right to write abusive reviews that include insults, insults and profanity, we have the right to delete your review in this case without consulting you.
You also have no right to lie about these reviews, whether to obtain compensation, tarnish the image of the store, or to promote the product.
As long as we resolve the problem through technical support, you are not entitled in any way to publish our conversations through forums and social networks and try to pressure us, this does not help you solve your problem.
You may not use our Services in any way that could harm the Platform, stop it working, or cause problems for other users.